Shop
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Shopping Guide
Shopping Guide
01How to order
- Choose a productUse the purchase button on each product page to go to our online shop.
- Add to cartCheck the quantity and proceed to checkout.
- Enter detailsEnter the delivery address and payment method.
- ConfirmPlace your order. A confirmation email will be sent to you.
02Shipping
| Shipping fee | Flat rate of 600 yen (tax included) within Japan |
|---|---|
| Carrier | Yamato Transport or Japan Post |
| Shipping time | Within 7 business days after payment is confirmed |
| Overseas | Available. International Shipping Guide |
03Payment
| Credit card | VISA、Mastercard、JCB、American Express, Diners |
|---|---|
| Amazon Pay | Pay with the address and payment method saved in your Amazon account. |
| Bank transfer | Virtual account |
| Payment deadline | Within 7 days. Orders without payment within 7 days are cancelled automatically. |
04Returns
| Defective items | Please contact us promptly after delivery. Returns are accepted only for defective items. |
|---|---|
| Return period | Within 7 days of delivery |
| Return shipping | Paid by the customer for personal reasons; paid by us for defective items. |
05FAQ
When will my order arrive?
We ship within 7 business days after your payment is confirmed.
How much is shipping?
A flat rate of 600 yen (tax included) within Japan. Items with free shipping are noted on each product page.
Which payment methods are accepted?
Credit cards (VISA, Mastercard, JCB, American Express, Diners), Amazon Pay, and bank transfer (virtual account).
Do you ship overseas?
Yes. Please see our International Shipping Guide.
Shop inquiries
Dr.JAPAN Co., Ltd. TEL +81-3-3209-0707 Contact form
For questions about our products
or research, please contact us.