Shop

The online shop operated by Dr.JAPAN Co., Ltd. (hereinafter “the Shop”) has been opened using Color Me Shop (“the Service”), a shopping cart ASP service provided by GMO Pepabo, Inc. (hereinafter “the Service Provider”). Accordingly, the Shop handles personal information in accordance with the privacy policy established by GMO Pepabo, Inc.

1. Definition of Personal Information

“Personal information” means information about a living individual that can identify a specific individual by the name, date of birth or other descriptions contained in that information, as well as information that can be easily collated with other information and thereby identify a specific individual.

2. Collection of Personal Information

The Shop may collect customers’ personal information when they purchase products or make inquiries.

When collecting personal information, we clearly state the purpose of use and use lawful and fair means.

The personal information collected by the Shop is as follows.

• Name and phonetic reading of the name (furigana)
• Address
• Telephone number
• Email address
• Password
• Delivery address information
• History and details of transactions with the Shop
• Information that can identify a specific individual when the above items are combined

3. Use of Personal Information

The Shop uses personal information entrusted to us by customers for the following purposes.

• Confirming and checking orders
• Confirming and checking product shipments
• Replying to inquiries

The Shop will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases.

• Where required by laws and regulations, or where it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in performing affairs prescribed by laws and regulations
• Where it is necessary for the protection of a person’s life, body or property and it is difficult to obtain the consent of the person concerned
• Where personal data is exchanged with affiliated companies of the company operating the Shop

4. Security Management of Personal Information

For the security management of personal information entrusted to us by customers, the Service Provider takes reasonable organizational, physical, human and technical measures, and the Shop handles personal information appropriately in accordance with relevant laws and regulations, in order to prevent risks such as unauthorized access to personal data and the loss, alteration or leakage of personal information.

5. Correction and Deletion of Personal Information

To request correction or deletion of personal information you have entrusted to us, please contact us using the contact information below.

If you have registered as a user, you can also correct your personal information from the “My Account” menu on this site.

6. Use of Cookies

We may use cookies in order to provide better services to customers. However, cookies do not enable us to collect information that identifies individuals, and they do not infringe on customers’ privacy.

*A cookie is information sent from a server computer to the customer’s browser and stored on the hard disk of the computer the customer is using.

7. Use of SSL

When personal information is entered, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent such information from being intercepted, obstructed or altered.

*SSL is a function that encrypts information to prevent eavesdropping and tampering with data being sent and received. Using SSL makes it possible to send information more securely.

8. Contact Information

Please see the Notation Based on the Specified Commercial Transactions Act.

9. Changes to This Privacy Policy

When the Shop changes the personal information it collects, the purposes of use, or any other part of this privacy policy, the change will be announced by updating this page.

10. Handling of Personally Referable Information

(1) The Shop may provide personally referable information it has obtained to third parties who are expected to obtain it as personal data.

In such cases, except in the cases listed in the items of Article 27, Paragraph 1 of the Act on the Protection of Personal Information, such as where required by laws and regulations,

the Shop will confirm in advance with the third party that the consent of the person concerned has been obtained, to the effect that the person approves of the third party receiving the personally referable information from the Shop and obtaining it as personal data that identifies the person.

(2) The Shop may obtain, as personal data, personally referable information provided by third parties. In that case, the purposes of use of the obtained information shall be in accordance with the purposes described in “3. Purposes of Use.”

Revised April 1, 2022