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Shopping Guide
Shopping Guide
01How to order
- Choose a productUse the purchase button on each product page to go to our online shop.
- Add to cartCheck the quantity and proceed to checkout.
- Enter detailsEnter the delivery address and payment method.
- ConfirmPlace your order. A confirmation email will be sent to you.
02Shipping
| Shipping fee | Flat rate of 600 yen (tax included) within Japan |
|---|---|
| Carrier | Yamato Transport or Japan Post |
| Delivery date & time | You can choose a preferred delivery date and time slot when ordering. |
| Shipping time | Within 7 business days after payment is confirmed |
| Overseas | Available. International Shipping Guide |
03Payment
| Credit card | VISA、Mastercard、JCB、American Express, Diners |
|---|---|
| Amazon Pay | Pay with the address and payment method saved in your Amazon account. |
| Bank transfer | Virtual account |
| Payment deadline | Within 7 days. Orders without payment within 7 days are cancelled automatically. |
04Subscription
A subscription that delivers your order every month. Currently available for the Dr.ACIS 3-pack set.
- Benefit 1Shipping includedNo 600 yen shipping fee.
- Benefit 2Save 2,192 yen a monthCompared with buying the 3-pack set each month (12,623 yen + 600 yen shipping).
- Benefit 3Never run outDelivered automatically every month.
| Product | Dr.ACIS 3-pack set (30-day supply) Choose “Normal” or “NOC.” |
|---|---|
| Price | 11,031 yen (tax and shipping included) The regular price for 3 packs is 13,500 yen (excl. tax) plus 600 yen shipping. |
| Delivery | We deliver 3 packs (a 30-day supply) once a month. Your first order ships right away. The second ships on or after the 10th, one month after the first, and then on or after the 10th of each month. |
| Billing | The 10th of each month |
| Minimum term | A minimum of 4 months is required. You can skip a delivery at any time. |
| Skips & changes | Please contact us via the contact form or by phone (+81-3-3209-0707). |
How it works
- OrderChoose “3-Pack Set (Subscription)” on the Dr.ACIS page and select Normal or NOC.
- First deliveryYour first order ships right away.
- Monthly deliveriesBilling is on the 10th of each month and orders ship from the 10th onward. The second ships on or after the 10th, one month after the first.
- Skips & changesContact us via the contact form or by phone to skip a month or change the type.
Please note
- Deliveries continue automatically every month until you ask us to skip or cancel.
- A minimum of 4 months is required (you can skip at any time).
- Returns are accepted only for defective items (see Returns).
- If the product does not suit you, please stop taking it and contact us.
05Returns
| Defective items | Please contact us promptly after delivery. Returns are accepted only for defective items. |
|---|---|
| Return period | Within 7 days of delivery |
| Return shipping | Paid by the customer for personal reasons; paid by us for defective items. |
06FAQ
When will my order arrive?
We ship within 7 business days after your payment is confirmed.
How much is shipping?
A flat rate of 600 yen (tax included) within Japan. Items with free shipping are noted on each product page.
Which payment methods are accepted?
Credit cards (VISA, Mastercard, JCB, American Express, Diners), Amazon Pay, and bank transfer (virtual account).
Do you offer a subscription?
Yes, for the Dr.ACIS 3-pack set. Billing is on the 10th of each month and orders ship from the 10th onward (your first order ships right away). A minimum of 4 months is required, and you can skip a delivery at any time.
Do you ship overseas?
Yes. Please see our International Shipping Guide.
Shop inquiries
Dr.JAPAN Co., Ltd. TEL +81-3-3209-0707 Contact form
For questions about our products
or research, please contact us.